Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What is the quality of the diamonds used in your jewelry?
At International Diamond Center, we source only the finest ethically-mined stones. Most of our center stones are certified by leading gemological laboratories like GIA or EGL, ensuring the highest standards of clarity, cut, color, and carat weight.
Do you offer international shipping?
Yes, we provide secure, fully insured international shipping to most countries. Shipping costs and delivery timelines vary based on the destination and the value of the order.
What is your return and exchange policy?
We offer a 30-day return policy for most unworn jewelry in its original condition. Please note that custom-designed pieces and engraved items are final sale and cannot be returned.
Can I customize an engagement ring or piece of jewelry?
Absolutely. Our master jewelers specialize in custom designs. You can work directly with our consultants to select your stone and setting to create a one-of-a-kind piece that reflects your personal style.
Do you provide appraisals for insurance purposes?
Yes, every purchase of a diamond or high-value jewelry piece comes with a complimentary professional appraisal document to assist you with insurance coverage.
What payment methods do you accept?
We accept all major credit cards, bank wire transfers, and offer flexible financing options through our partner providers to help you secure the piece of your dreams.